Basis of every reservation
Reservations are usually made in writing, by letter, fax or e-mail. In exceptional cases also by telephone. The exclusive basis for every reservation is the acceptance of the travel conditions in the currently valid price list, which also replaces all previous publications. A 101TP3 deposit of at least € 100.00 is required for each reservation, over Christmas/New Year a 501TP3 deposit is required, which can be paid by credit card or bank transfer.
Cancellation, rebooking
Cancellation or rebooking can only be made in writing.
- free of charge up to 3 days before arrival
- within 3 days before arrival 50% of the total amount
- on the day of arrival 80% of the total amount
- for no-show 100% of the total amount
We recommend that you take out travel insurance.
Arrival and departure
Your room is at the Arrival day from 15.00 hrs available. The Arrival is possible until 23:00If you arrive later, please send us a short e-mail or give us a call.
Room release on Departure day until 11.00 am.
It is possible to book a specific room number for an additional charge.
Reduction
For the 3rd person for 2 full-paying adults in a double room we only charge 70 % of the room rate.
Early booking discount
The early booking discount is not valid during the Christmas and New Year period.
Terms of payment
The hotel bill must be paid before departure in cash, by EC card or by credit card (Visa or Mastercard), payments on account are possible at any time.
Bank details: Austria:
IBAN AT25 3628 1000 0003 6525, BIC RZTIAT22281
We accept the following cards:
Visa, V Pay, Mastercard, JCB, China Union Pay, Maestro
Single room
Single room "Heimatliebe", price list according to description. Double rooms for single use can also be booked on request, for which we charge a surcharge of 40%.
Illustrations
There are different versions of some rooms and suites, so there may be differences compared to the photos.
Dogs and other small pets
Are only permitted on request in the double room categories Waldzauber, Koi, Eisvogel, Almrose and Almwiese. We charge € 25,00 per day (without food). We ask you to bring a basket/blanket etc. with you. We ask for your understanding that your four-legged friends are not allowed in the wellness area and on the sunbathing lawn. We also reserve the right to charge for any soiling, repairs or damage that exceeds the normal level.
Smoking
We would like to point out that our rooms are Non-smoking room and smoking is not permitted anywhere in the house. You are welcome to enjoy your cigarette on the terrace or on the balcony.
Liability
In accordance with Austrian hotel regulations, we are liable for the proper fulfilment of the services listed.
Place of jurisdiction
Innsbruck District Court in Tyrol.
This price list replaces all prices from previous years. Subject to printing and typesetting errors. Services not consumed cannot be refunded.